At Team Tappa everything revolves around qualified appointments in the calendars of accountants, bookkeepers and lawyers. You're the link that turns incoming leads into qualified appointments. As soon as a lead comes in, you call them back fast (within 15 minutes), ask the qualification questions and decide whether the lead meets our client's requirements.
You work in our system: based on the answers you decide whether someone qualifies. Does the lead qualify? Then you mark that in the system and our client receives the qualified lead. Doesn't qualify? Then you make sure no time is wasted. You're friendly, fast and sharp on the phone, forming the first, decisive contact on behalf of the firm.
Paid per call or employed, you choose
This role works two ways: you get paid per successful call, or you join the team in permanent employment. We'll discuss together what fits best, looking at your situation and what works for both sides.
What you'll do
- ✓ Call incoming leads back quickly, ideally within 15 minutes
- ✓ Ask the qualification questions using our script
- ✓ Decide whether the lead meets the client's requirements
- ✓ Record the outcome carefully in our system
- ✓ Pass qualified leads on to the right client
- ✓ Be the friendly, professional first contact on behalf of the firm
What we're looking for
- ✓ Fluent Dutch and a pleasant, clear phone voice
- ✓ Strong communicator, you listen well and ask the right questions
- ✓ Accurate: you record data correctly and completely
- ✓ Fast and proactive, because the sooner you call, the better the odds
- ✓ Experience with calling, sales or customer contact is a plus
- ✓ Independent, reliable and results-driven
Practical
- TypePer call (freelance) or employed
- CommitmentFlexible, by arrangement
- CompensationPer qualified call or a market-rate salary
- LocationRemote or hybrid · based in Rotterdam
- Start dateBy arrangement, preferably as soon as possible
How to apply
Send us a short intro about yourself and why calling and qualifying suit you. Do you have experience with phone-based customer contact or sales? Tell us briefly. We'd rather hear why you're sharp on the phone than read a long CV.
Please note: this role requires fluent Dutch.
Apply by email →